Call: 02089881662

Crisis Management Training

Crisis Management Training

In today’s dynamic business landscape, organisations must be well-prepared to navigate unforeseen challenges and disruptions and to do this, there must be comprehensive business crisis management training in place.

Whether you manage a premier office complex, a shopping centre, a stadium, an airport or any other large, high profile asset, it’s essential that you and your team know how to react to any major crisis or incident.

Why? Because having an effective strategy or contingency plan in place can reduce any potential damage to your property and harm to your customers, your staff, and your business or assets.

Essentially it can make all the difference between you getting your business or asset up and running again quickly – or not getting it back at all.

But it’s not just about developing the state of mind where you and your staff are ready for anything. It’s also about having the knowledge and the skills to be able to put that state of mind – and your plans – into action fast.

 

Why You Need Crisis Management Training

In a world where risks are becoming more common and reputational damage can escalate in minutes, crisis management training is a necessity.

There are a range of instances that crisis management training must be referred to, this might be a security incident, a public health emergency, a structural emergency, or an act of terrorism, your organisation must be ready to respond immediately and effectively.

 

What happens if you don’t decide to opt for crisis management training?

Delays or poor decisions can lead to chaos which can quickly spiral, legal repercussions for your business, and long-term damage to your brand and operations.

Crisis management training ensures your team is not just aware of what to do, but able to do it under pressure.

This builds internal resilience, improves decision-making, and helps staff across all levels understand their roles when an incident occurs. For 6C Group, training isn’t just a quick training session, it is a strategic investment in the stability and safety of your organisation.

Through RED5, we deliver immersive, scenario-led courses that equip your team with the tools and confidence to take control before a crisis spirals out of hand.

 

Understanding Martyn’s Law: What It Means for Your Organisation

Martyn’s Law places a legal responsibility on certain organisations and venues to assess and mitigate the threat of terrorism.

Named in honour of Martyn Hett, a victim of the Manchester Arena bombing tragedy, the law mandates that public venues and spaces take proportionate steps to ensure the safety of staff and visitors.

This isn’t just about compliance, it’s about preparation. At 6C Group, we embed Martyn’s Law principles directly into our RED5 crisis management training programmes.

We help you understand your responsibilities, conduct threat assessments, develop and rehearse action plans, and ensure your organisation is fully equipped to protect life and property in the event of a deliberate attack or other emergency.

Our training doesn’t just prepare your people for what might happen, it prevents the worst from unfolding.

With our guidance, you can have a team that is ready to detect early warning signs, coordinate responses across agencies, and regain control fast.

RED5 training empowers you and your team to act decisively particularly when every second counts.

 

Sectors That Need Crisis Management Training

While every organisation faces some level of operational risk, certain sectors require a far higher standard of preparedness due to their public-facing nature, asset value, or regulatory obligations.

Some of the key sectors that should have crisis management training at the top of their list are, but aren’t limited to:

  • Retail & Shopping Centres: Managing large crowds, preventing public panic, and ensuring rapid communication during incidents.
  • Commercial Offices & Business Parks: Maintaining business continuity and safeguarding employees in high-occupancy environments.
  • Transport Hubs: Including airports, train stations, and ferry terminals, where incidents can escalate rapidly and involve multiple agencies.
  • Stadiums & Entertainment Venues: Where public safety, evacuation planning, and compliance with Martyn’s Law are paramount.
  • Healthcare & Education Settings: Managing sensitive populations during emergencies while remaining operationally compliant.
  • Hospitality & Leisure: From hotels to tourist attractions, where staff must be prepared to protect guests and mitigate brand risk.

At 6C Group, we understand the unique operational demands of each of these environments.

That’s why RED5 crisis management training is tailored to reflect the specific challenges your sector faces, ensuring your teams are prepared, your processes are compliant, and your assets are protected.

 

RED5 from 6C Group Crisis Management can do just that.

RED5 Crisis Management Training

RED5 from 6C Group Crisis Management is a series of five training courses designed to give you and your people the skills, the knowledge, the expertise, and the hands-on experience they need to react when it matters most.

Each of the five training courses within RED5 offers increasing levels of intensity, and are aimed at different groups of staff with different responsibilities.

It means that once your organisation includes trained staff from all levels of RED5, you can rest assured that you’ll have exactly the right structure in place to deal with anything that is thrown at you.

What makes RED5 different from other crisis management courses is that it’s finely tuned to fit the way you and your people think. And, because it’s delivered by serious players in the industry, the peace of mind it offers is second to none.

For example, with each RED5 course, you can expect input from:

  • Existing high level services staff
  • Recently retired key services personnel who have experience in planning for huge events such as the London Olympics and other high profile multi-agency events
  • Legal experts with un-parelled experience
  • Media experts from TV and Radio

This level of training encompasses various aspects such as business continuity planning, disaster recovery, and compliance with regulations like Martyn’s Law and Protect Duty Legislation. In order to equip your professionals with these necessary skills, business crisis management training is something we offer at 6C Group Crisis Management as a critical component of organisational planning.

Business crisis management training goes beyond knowledge, while this is of course a staple part of training we also go about training by offering practical insights and hands-on experiences with scenario training to prepare individuals and teams for real-world situations.

No other crisis management training course offers the same breadth of experience, specialist knowledge, and high profile leaders as RED5.

 

Frequently Asked Questions (FAQs)

What Is the Goal of Crisis Management Training?

Ultimately the goal of corporate crisis management training courses is to cater to the unique needs of different industries and organisational structures. This tailored approach means that no matter the industry, you have the ability to prepare your staff for a range of crises’.

Whether conducted in-person or through online platforms, these courses provide participants with the flexibility to enhance their crisis management skills.

Are Crisis Management Training Courses Available Online?

Yes, however a blended approach is the key to a well rounded approach to preparing for an emergency situation.

Nonetheless, crisis management training online has become increasingly popular, allowing organisations to reach a global audience and ensuring accessibility for professionals regardless of their location.

However, among the key aspects of crisis management training is the incorporation of realistic scenarios. Crisis management training scenarios simulate various crisis situations, enabling participants to apply their knowledge in a controlled environment. This hands-on approach helps individuals develop the critical thinking and problem-solving skills required during high-pressure situations.

Is Crisis Management Required by Law?

In the United Kingdom, crisis management training is particularly relevant due to regulatory frameworks such as Martyn’s Law and Protect Duty Legislation. Martyn’s Law focuses on enhancing public venue security, while the Protect Duty Legislation requires organisations to take steps to protect the public from terrorist attacks.

Our crisis management training in the UK aligns with these regulations, ensuring that businesses are not only compliant but also well-prepared to safeguard their operations.

 

Get Compliant with 6C Group Crisis Management

Business crisis management training is an essential investment for organisations seeking to build a strong foundation and ensure continuity in the face of unforeseen events.

By integrating elements of business continuity planning, disaster recovery, and compliance with relevant legislation, these training programmes empower professionals to effectively navigate crises and emerge stronger on the other side.

RED5 Crisis Management Training Courses

  • RED1 – Incident Responders
  • RED3 – Building Manager
  • RED2 – Incident Support Team
  • RED4 – Incident Leader
  • RED3 – Incident Commander
  • RED5 – Incident Director

 

Click below to learn more about each RED level…

6C Group Crisis Management Training Courses

RED5 Crisis Management Training Courses

RED1 – Incident Responders

RED1 is aimed at the majority of your staff, who could ultimately be some of the first to respond to an incident but who may have little subsequent responsibility. The course covers first response incident management for business as usual and terror-related threats. This course teaches shop floor staff how to respond safely, accurately and quickly to a range of scenarios. We will teach you techniques which are proven and can save lives.
LEARN MORE

RED2 Incident Support Team

RED2 is designed for staff who will form support roles to the individual commanding an incident to ensure that information is tracked successfully and that decisions are recorded to a standard that will withstand scrutiny post event. Working with 6C Group tracking and recording systems, staff will develop the skills and understanding they need to ensure corporate reputation is secured and become invaluable aides to any Incident Commander.
LEARN MORE

RED3 – Building Manager

The RED3 Building Manager programme has been designed for managers who oversee single or multiple buildings. This course looks at the fundamentals of preparedness through effective planning and develops the skills to manage and recover from incidents on site or from a remote perspective.
LEARN MORE

RED3 – Incident Commander

The RED3 Incident Commander programme is aimed at your Incident Commander(s).

They’re reponsible for motivating the rest of your team during an incident, making sure everyone is putting their skills to use effectively, and for managing resources at a local level.
LEARN MORE

RED4 – Incident Leader

RED4 is aimed at your Incident Leader. It’s the Leader’s responsibility to ensure your Incident Commander is experienced, can handle the pressure effectively and has the knowledge and the skills to put your plans into action.

Your Leader will give direction to the Incident Commander as and when required, and will liaise continuously between your Commander and your Incident Director.
LEARN MORE

RED5 – Incident Director

RED5 is aimed at your Incident Director, who will ultimately be responsible for taking a top level, strategic view of the incident.

Occasionally, your Incident Director will play a hands on role, but generally will only become involved in the fine-grained details if there are serious and wide ranging political, financial or reputation-based consequences.
LEARN MORE

Crisis Management Media Training

One of the most important aspects of dealing with a major incident or crisis is how you and your team handle the media. It’s often the case that the media ends up managing the crisis team, when it should be the other way round.
LEARN MORE

Active Shooter Training

In today’s fragile climate, it’s essential to be prepared for any kind of crisis or major incident, unfortunately, that can include active shooter incidents. With reports of active shooter incidents becoming more common in the news around the world, making sure you, your team, and your site are ready to deal with a situation like this is absolutely vital.
LEARN MORE